Privacy Policy
Effective Date: July 7, 2025
Crescent Bar Internet, LLC
Crescent Bar Internet, LLC (“Crescent Bar”, “CBI”, “we”, “us”, or “our”) is committed to protecting the privacy of our customers, website visitors, and all individuals who engage with our services. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and the choices you have with regard to your personal data. By using our services or visiting our website, you agree to the terms described in this policy.
1. Information We Collect
We collect personal and technical information in the course of providing internet and related services. This includes, but is not limited to: customer names, service addresses, billing addresses, phone numbers, email addresses, MAC addresses, and technical usage information required to deliver and support internet connectivity. We may also collect information when you contact us via our website, by email, text, or phone, or when you submit a service request.
Website visitors may have data collected through cookies, embedded content, or analytic tools. This may include browser type, IP address, and interaction with site content. We do not intentionally collect personal information from children under the age of 13.
2. Use of Information
We use the information collected solely for the purpose of delivering and maintaining internet services, managing billing, providing customer support, complying with legal obligations, and improving our operations. We may also use customer contact information to provide account updates, promotional offers, or important service notifications.
We do not track customer browsing history or inspect the contents of their internet activity beyond the scope necessary to fulfill legal, technical, or support requirements.
3. Data Sharing
Crescent Bar Internet does not sell customer information to third parties. Information may be shared with service providers or contractors only as necessary to process payments, send communications, or deliver technical services. These parties are contractually obligated to handle information securely and lawfully.
We may disclose data if required to do so by law, court order, or lawful request by public authorities, including to meet national security or law enforcement requirements.
4. Text Messaging
Crescent Bar Internet does not use text messaging for marketing purposes. We only respond to customer-initiated messages for service inquiries, support, or account-related communication. If you send us a text, you may receive a reply from our team, but we will not initiate unsolicited text messages or promotions. Standard message and data rates may apply based on your mobile carrier.
5. Data Retention
Crescent Bar Internet retains customer data for only as long as is necessary to fulfill the purposes outlined in this policy, including compliance with legal, regulatory, accounting, or reporting requirements. Customer service records, usage logs, and billing information may be retained in accordance with industry best practices and applicable law.
6. Customer Rights
Customers have the right to request access to the personal information we hold about them, to correct inaccuracies, or to request deletion where appropriate. Requests may be submitted by email to hello@crescent-bar.com. We may retain certain information if required to do so by law or for legitimate business purposes.
7. Website and Cookie Use
Our website, https://crescent-bar.com, may use cookies to improve user experience and gather basic analytics. Visitors submitting forms or uploading content should avoid including personal location data in uploaded images. Embedded content from third-party websites may behave as if you visited the source website directly and may collect information independently.
8. Policy Changes
Crescent Bar Internet, LLC reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on our website, and material changes may also be communicated via email or other direct means.
9. Contact Information
For questions, concerns, or requests related to this policy, please contact:
Crescent Bar Internet, LLC
8903 Crescent Bar Rd NW, #183
Quincy, WA 98848
Phone: 509-906-1250
Email: hello@crescent-bar.com
